Registration FAQs

How do I register?

Registrations will open at 7am on Wednesday 1 June. To register, click here and follow the prompts to create a Race Roster account. Once your account has been created, complete the registration form and process the payment.

If I am under 18, how do I register?

If you are under the age of 18, you will need a parent/guardian to complete the form on your behalf. Your parent/guardian will need to create (or login to) their own Race Roster account, then select the ‘someone else’ option when asked who they are completing the form for

What information will be required when I register?

All participants will need to provide the below information when they register.

  • Full name
  • Gender
  • Date of Birth
  • Email address
  • Contact number
  • Residential address
  • Emergency contact details
  • Medical details

Participants under the age of 18 will be required to have a parent/guardian register on their behalf.

How do I know if my registration is successful?

Once you have completed and paid for your registration, you will receive a confirmation email to the email address you registered with.

I have completed my registration and processed the payment, but I did not receive a confirmation email.

If you have not received your confirmation email, please ensure that you check your junk folder. If it is not there, please email backroads@theeventteam.com.au and we have check this for you.  

How so I update my existing registration?

You can update your registration by logging in to your Race Roster account. To login, click here. You will need to make sure you are accessing your Backroads entry, which you can do by selecting ‘Backroads’ under the Event Selector.

When do registrations close?

Online registrations will close midday 19 August, unless sold out prior. Please note that a late entry fee of $10 per entrant will apply from midnight 14 August.

Are late registrations accepted?

Yes, unless a category has sold out. Late registrations can be completed onsite during rider check-in and pack collection.

I am registered but I can no longer participate, what are my options?

You can find your options under the withdrawal policy, which you can access by clicking here. A summary of these options is below.

  • If you purchased the Change of Heart Policy when you registered, email us no later than one hour prior to your advertised start time and you’ll receive a full refund.
  • You can transfer your registration to another rider up until midnight 14th August. The new rider will be required to pay a $15 transfer fee, but the original entry fee will not be refunded.

What is the change of heart policy?

The Change of Heart Policy is available for a cost of $10 per entrant and entitles participants to a full refund, right up until one hour prior to their advertised start time. This Policy must be purchased at the time of entry and cannot be added afterwards. 

How do I transfer my registration to someone else?

Riders can transfer their entry to someone else, up until midnight 14 August. If you’d like to transfer your entry then you will first need to login to your Race Roster account, you can do this by clicking here.  Once you have accessed the Backroads event, select the ‘Transfer’ option and click ‘Transfer to a new participant’. You will need to input the new participants email address to send them the transfer request. They will be sent an email, where they will need to select the ‘Claim Now’ option, complete the entry form and pay the entry transfer fee to complete the process.

Do I need to register onsite?

If you have registered online, you will not need to register onsite. You will however need to attend the rider check-in during opening hours (TBC) to collect your rider race pack, prior to your race start.