FAQs

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Registration FAQs

Withdrawal FAQs

Check In FAQs

Merchandise FAQs

Event Day FAQs

Course FAQs

Bike FAQs

Get in touch

Registration FAQs

How do I register?

To register, click here and follow the prompts to create a Race Roster account. Once your account has been created, complete the registration form and process the payment.

If I am under 18, how do I register?

If you are under the age of 18, you will need a parent/guardian to complete the form on your behalf. Your parent/guardian will need to create (or login to) their own Race Roster account, then select the ‘someone else’ option when asked who they are completing the form for.

What information will be required when I register?

All participants will need to provide the below information when they register.

  • Full name
  • Gender
  • Date of Birth
  • Email address
  • Contact number
  • Residential address
  • Emergency contact details
  • Medical details

Participants under the age of 18 will be required to have a parent/guardian register on their behalf.

How do I update my existing registration?

You can update your registration by logging in to your Race Roster account. To login, click here. You will need to make sure you are accessing your Backroads 2024 entry, which you can do by selecting ‘Backroads’ under the Event Selector.

Are late registrations accepted?

Yes, unless a category has sold out. Late registrations can be completed onsite during rider check-in and pack collection.

Do I need to register for an entry onsite?

If you have registered online, you will not need to register onsite. You will however need to attend the rider check-in during opening hours (to be posted in the near future) to collect your rider race pack, prior to your race start.

Withdrawal FAQs

I can no longer participate, what are my options?

You can find your options under the withdrawal policy, which you can access by clicking here. A summary of these options is below.

  • If you purchased the Change of Heart Policy when you registered, email us no later than one hour prior to your advertised start time and you’ll receive a full refund.
  • You can transfer your registration to another rider up until midnight 6th August. The new rider will be required to pay a $20 transfer fee, but the original entry fee will not be refunded.

What is the change of heart policy?

The Change of Heart Policy is available for a cost of $15 per entrant and entitles participants to a full refund OR a deferral to the 2025 event (only one option is allowed). This can only be used up until one hour prior to the advertised start time. This Policy must be purchased at the time of entry and cannot be added afterwards. 

What happens if I have Change of Heart and decide to defer?

If you defer your entry rather than obtain a refund, then we will mark this in the registration system and then email you once we have the registration system ready for the 2025 event. The deferral will only transfer the entry fee/sub event you have originally entered in and won’t transfer products or any other items including change of heart. Any additional items will need to be purchased in the new entry. Once you have deferred your entry, the change of heart will be considered as used and will not be able to be reversed and become a refund. This option is ONLY for those that have purchased change of heart during registration.

How do I transfer my registration to someone else?

Riders can transfer their entry to someone else, up until midnight 6th August. If you’d like to transfer your entry then you will need email us at backroads@theeventteam.com.au with the new persons name and email. They will be sent an email, where they will need to select the ‘Claim Now’ option, complete the entry form and pay the entry transfer fee to complete the process.

Check In FAQs

What is check in?

Check in is where you will collect either your bike plate or running bib (depending on the event you are doing). It is also where you will be able to collect merchandise pre purchased and also get event information.

Am I required to attend check in?

Yes, all riders and runners are required to attend check in either the day before the event or the morning of. Once you have the bike plate/running bib then you are ready to go.

What do I need to bring to check in?

We will send you your event eTicket the week of the event which will contain a QR code with further check in information. The eTicket is required to check into the event so that we know it is you and scan you in as riding/running.

When is check in?

Check in times to be posted in the near future.

Merchandise FAQs

Can I get a refund once I have ordered merchandise?

Unfortunately we are unable to offer refunds on merchandise as we can’t guarantee that we will be able to resell it.

Event Day FAQs

When is the event?

In 2024 the event will be taking place on Saturday 10th of August.

    Where is the event located?

    The event takes place about a 30 minute drive outside of Geraldton WA in a small town called Nabawa. The event starts and finishes at the football oval located in the heart of the town.

      What are the start times?

      Start times can be found on our event schedule page here.

        Course FAQs

        When will courses be released?

        2024 courses will be released about a month out from the event. This is to ensure the private land we ride through is maintained and we do not disturb the local farmers that let us use the land on event day.

          Bike FAQs

          What bikes are suitable?

          You can ride with any bike that has a minimum 33mm tyre thickness, including mountain bikes.

            Can I have aero bars?

            No, aero bars are not allowed in the event due to AusCycling rules.

              Get in touch

              Emailbackroads@theeventteam.com.au

              Phone – (08) 6245 2470